At 09bat, your personal data belongs to you. This Privacy Policy explains exactly what information we collect when you use the 09bat platform, how we use it, who we share it with, and what rights you have over it. We've written this in plain language so it's easy to understand — no legal jargon where we can avoid it.
These six principles guide every decision we make about how your data is handled on the 09bat platform.
All data transmitted between your device and the 09bat platform is encrypted using TLS. Your personal information and payment details are never sent or stored in plain text. Encryption is applied at every point in the data journey.
09bat does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used only to operate your account, process payments, and improve the platform experience. That's it.
You have the right to access, correct, and delete the personal data 09bat holds about you. You can make a data request at any time by contacting the support team. Requests are processed within 30 days of receipt.
09bat only collects the data that is genuinely necessary to operate your account and comply with legal obligations. We do not collect data speculatively or build profiles beyond what is needed to provide the service.
09bat retains your personal data only for as long as it is needed. Account data is held for the duration of your account plus a legally required retention period. Data that is no longer needed is securely deleted.
In the unlikely event of a data breach that affects your personal information, 09bat will notify you promptly and take immediate steps to contain the breach and prevent further exposure. We do not hide security incidents.
09bat is an online gaming platform operated at 09bat.xyz, providing slots, fishing games, live casino, and sports betting services to players in Bangladesh. When this Privacy Policy refers to "09bat", "we", "us", or "our", it refers to the operator of the 09bat platform.
09bat acts as the data controller for the personal information collected through the platform. This means we are responsible for deciding how and why your data is processed, and we are accountable for ensuring it is handled in accordance with this Privacy Policy.
If you have any questions about how 09bat handles your personal data, you can contact us at [email protected] at any time.
09bat collects personal data in two broad categories: information you provide directly, and information collected automatically when you use the platform.
| Data Type | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, gender | Registration and verification |
| Contact Data | Mobile number, email address | Registration |
| Verification Data | National ID, passport copy | Identity verification process |
| Financial Data | bKash/Nagad/Rocket account number, transaction history | Deposits and withdrawals |
| Communications Data | Support chat transcripts, emails | When you contact support |
| Data Type | Examples | Purpose |
|---|---|---|
| Device Data | Device type, operating system, browser | Platform optimisation |
| Usage Data | Pages visited, games played, session duration | Service improvement |
| Location Data | Country, approximate region (IP-based) | Compliance and fraud prevention |
| Log Data | IP address, login timestamps, error logs | Security and fraud detection |
| Cookie Data | Session cookies, preference cookies | Platform functionality |
09bat collects your personal data through the following channels:
Payment Data: 09bat does not store your full mobile banking credentials. Payment transactions are processed directly through bKash, Nagad, and Rocket. 09bat only retains the transaction reference and the last few digits of the account number for record-keeping purposes.
09bat uses your personal data for the following purposes. We only use your data where we have a valid legal basis to do so, as explained in Section 5.
We use your identity and contact data to create and manage your 09bat account, verify your identity, process your login, and communicate important account-related information such as password resets, deposit confirmations, and withdrawal notifications.
Your financial data is used to process deposits and withdrawals via bKash, Nagad, and Rocket. We retain transaction records to maintain accurate account balances and to resolve any payment disputes that may arise.
09bat uses log data, device data, and location data to detect and prevent fraudulent activity, money laundering, and unauthorised account access. This includes monitoring for unusual betting patterns, multiple account creation, and suspicious login activity.
We are required by law to retain certain records and to report specific types of transactions to relevant authorities. Your data may be used to fulfil these legal obligations, including anti-money laundering checks and age verification requirements.
Usage data and device data help us understand how players interact with the 09bat platform so we can fix bugs, improve performance, and develop new features that better serve our players in Bangladesh.
When you contact the 09bat support team, we use your account data and communications history to resolve your query efficiently. Support interactions are recorded for quality assurance and training purposes.
Where you have opted in to receive promotional communications, we may use your contact data to send you information about bonuses, new games, and special offers on 09bat. You can opt out of marketing communications at any time by contacting support.
09bat processes your personal data on the following legal grounds:
Withdrawing Consent: If you have given consent for 09bat to send you marketing communications and you wish to withdraw that consent, simply contact the support team via live chat or email at [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
09bat does not sell your personal data. We share your data only in the following limited circumstances:
We share the minimum necessary data with bKash, Nagad, and Rocket to process your deposits and withdrawals. These providers have their own privacy policies and are independently responsible for how they handle your data within their systems.
When you complete the 09bat identity verification process, your identity documents are shared with our verification partner solely for the purpose of confirming your identity. Verification data is not retained by the partner beyond the verification process.
09bat may be required to disclose your personal data to law enforcement agencies, regulatory bodies, or courts where required by applicable law. We will only disclose the minimum data necessary to comply with a legal obligation.
09bat works with a small number of trusted service providers who assist with platform operations, including hosting, analytics, and customer support tools. These providers are contractually bound to process your data only on 09bat's instructions and to maintain appropriate security standards.
No Third-Party Marketing: 09bat never shares your personal data with third-party advertisers or marketing companies. Your contact details will not be used by any party other than 09bat to send you promotional material.
09bat uses cookies and similar tracking technologies to make the platform work correctly and to understand how players use it. A cookie is a small text file stored on your device when you visit the platform.
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, blocking essential cookies will prevent you from logging in to your 09bat account and using the platform. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.
09bat retains your personal data for as long as it is needed to fulfil the purposes described in this Privacy Policy, or as required by law. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account data | Duration of account + 5 years | Legal and regulatory requirements |
| Transaction records | 7 years from transaction date | Financial record-keeping obligations |
| Identity verification documents | 5 years from account closure | Anti-money laundering compliance |
| Support communications | 3 years from last interaction | Dispute resolution |
| Marketing preferences | Until consent is withdrawn | Consent-based processing |
| Log and security data | 12 months | Fraud detection and security |
When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.
As a 09bat player, you have the following rights over your personal data. To exercise any of these rights, contact the support team at [email protected]. We will respond within 30 days of receiving your request.
Request a copy of all personal data 09bat holds about you, including how it is used and who it has been shared with.
Ask us to correct any inaccurate or incomplete personal data we hold about you. We will update records promptly upon verification.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention requirements.
Ask us to restrict processing of your data in certain circumstances, for example while a dispute about accuracy is being resolved.
Receive a copy of your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.
Object to processing of your data based on legitimate interests, including profiling for fraud detection, where you have grounds to do so.
The 09bat platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account on 09bat, please contact us immediately at [email protected].
Upon receiving a verified report of an underage account, 09bat will close the account immediately, delete all associated personal data, and return any deposited funds to the payment source used for the original deposit.
Parental Controls: If you are concerned about a young person in your household accessing online gaming platforms, we recommend using parental control software on shared devices. 09bat supports responsible gaming and takes underage access seriously. Visit our Responsible Gaming page for more information.
09bat implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, or disclosure. These include:
While 09bat takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your 09bat account and never share your login credentials with anyone.
09bat may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via SMS or in-platform notification before the changes take effect.
The date at the top of this page shows when the Privacy Policy was last updated. We recommend reviewing this page periodically. Continued use of the 09bat platform after an updated Privacy Policy has been published constitutes acceptance of the revised policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 09bat handles your personal data, please get in touch through any of the following channels:
For data access, correction, or deletion requests, please include your registered mobile number and a brief description of your request so we can locate your account and process your request efficiently.
For concerns related to responsible gaming or self-exclusion, please visit the Responsible Gaming page or contact support directly via live chat.
Your data is safe with us. Register your 09bat account today, deposit via bKash or Nagad, and enjoy over 200 games knowing your privacy is protected every step of the way.
18+ only. Please gamble responsibly. See our Responsible Gaming page for tools and support.